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Legal

Important information

How to read this website, how we look after your personal information, and the terms on which we provide it. Please ask us if anything here is unclear.

For urgent matters, please contact your treating hospital or your nearest emergency department. This website and our enquiry forms are checked during working hours only.

About the information on this website

This website helps you understand Cytotron® therapy and what we offer at our Gurugram, India centre. It is general information rather than personal medical advice, and reading it does not create a doctor–patient relationship. Your own doctors know your case in detail and their advice should always take precedence.

Cytotron® therapy complements standard cancer care. It is planned into the wider treatment your oncologist provides, with the sequencing decided case by case — never as a replacement for that treatment, and never as a cure.

Recognition. The Cytotron® holds US FDA Breakthrough Device Designation for solid tumours of the breast, liver and pancreas, granted 31 October 2019 — an expedited review pathway. It has been CE marked in the European Union since 2012 and is approved for clinical use by the SFDA in Saudi Arabia and COFEPRIS in Mexico. [Insert accurate CDSCO status for India once verified.]

Research and outcomes. This is an area of active research. Individual responses vary, so outcomes cannot be guaranteed by us or by anyone else. We will always give you our honest view of what is realistic in your situation.

Privacy notice

Cytotron by Viraaka Healthcare is the data fiduciary for personal information collected through this website, under India's Digital Personal Data Protection Act 2023. We take this seriously, because much of what you share with us is deeply personal.

What we collect

  • Contact details — name, phone number, email address and city.
  • Health information you choose to share — cancer type, stage, treatment status, reports and scans. We treat this as sensitive personal information.
  • Basic technical data such as IP address and pages viewed, where analytics are in use. [Name the analytics tools you use, or remove this line.]

How we use it

  • To review your records and reply to you
  • To assess whether treatment suits you, and to plan it if you go ahead
  • To communicate with your treating oncologist, with your permission
  • To meet our record-keeping obligations as a healthcare provider

How we protect it

Medical records are stored securely and access is limited to clinical staff involved in your care. We do not sell your information, use it for third-party marketing, or pass your details to other clinics or device manufacturers. We share it beyond our team only where you have asked us to, where the law requires it, or where it is necessary to protect someone from serious harm.

How long we keep it

Enquiries that do not lead to treatment are held for [X months] and then deleted. Clinical records are retained in line with Indian medical record-keeping requirements. [Confirm exact periods with your legal adviser.]

Your rights

You can ask to see the information we hold, ask us to correct or delete it where we are free to do so, and withdraw consent at any time. Write to Viraaka@getintouch.zohodesk.in and we will help.

Cookies

[Describe the cookies this site sets, what they are for, and how consent is obtained. Pair analytics or advertising pixels with a working consent banner.]

Terms of use

You are welcome to use this website to inform yourself about our services. Please ask our permission before reproducing or republishing its content elsewhere.

We date-stamp and review our clinical and regulatory information regularly. If you spot something that looks out of date or incorrect, tell us at Viraaka@getintouch.zohodesk.in and we will check it and put it right.

Where we link to external sites it is for your reference; we are not responsible for their content. To the extent permitted by law, our liability for reliance on general information published here is limited. This does not affect our responsibility for the clinical care we provide, which is governed by your patient agreement and applicable medical law. [Have your lawyer draft the operative clause.]

Cytotron® and RFQMR are trademarks of their respective owners. [State the nature of your authorisation to use the Cytotron® name and marks.]

These terms are governed by the laws of India, with jurisdiction in the courts of Gurugram, Haryana.

If something is wrong

If you are unhappy with any part of your care or with this website, please tell us at Viraaka@getintouch.zohodesk.in. We will acknowledge your concern within [X working days] and respond fully within [X working days]. You are also free to raise it with [relevant medical council / consumer forum] at any stage.

Last updated [MONTH YEAR] · Reviewed by [LEGAL ADVISER]